NVQ Customer Service Level 3

The information below is to help you decide if this particular level is right for you.

NVQ Customer Service Level 3level 32 150x150 NVQ Customer Service Level 3

Moving up, the Level 3 in NVQ Customer Service is aimed at those working in customer services where their job entails a higher level of control and supervision and where skills learned can be used to influence others as well as improve customer service delivery.

Course Duration: 3-6 months

Course Requirements: Students must complete at least 42 credits
Students must complete 2 mandatory units and 4 or 5 optional units

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