NVQ Customer Service Level 4

The information below is to help you decide if this particular level is right for you.

NVQ Customer Service Level 4level 43 150x150 NVQ Customer Service Level 4

The Level 4 in NVQ Customer Service is aimed at those working in a managerial capacity in a customer facing or service delivery environment. This level is targeted at the most experienced customer service managers.

Course Duration: 9-12 months

Course Requirements: Students must complete at least 67 credits
Students must complete 2 mandatory units and 4 or 5 optional units


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